Returns & Exchanges
At Japan Objects Store, we take pride in the craftsmanship of our home goods and want you to be completely satisfied with your purchase. If your item isn't a perfect fit for your home, you may return it within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization number.
Prepare the Package
Carefully pack the item in its original Japanese artisan packaging to ensure it remains protected during transit.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our team inspects the returned item to confirm its original condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing